Privacy Policy

Last updated: November 8th, 2025

This Privacy Notice for Hot Tub Sanctuary ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

  • Visit our website at https://hottubsanctuary.com
  • Use our services or make a purchase
  • Engage with us in other related ways, including sales, marketing, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@hottubsanctuary.com.

SUMMARY OF KEY POINTS

  • What personal information do we process? We may process personal information depending on how you interact with our Services, the choices you make, and the products and features you use.
  • Do we process sensitive personal information? We do not process sensitive personal information.
  • Do we collect information from third parties? We do not collect information from third parties.
  • How do we process your information? We process information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law.
  • When and with whom do we share personal information? We may share information with third parties in specific situations, such as business transfers.
  • How do we keep your information safe? We use technical and organizational measures to protect your information but cannot guarantee 100% security.
  • What are your rights? Depending on your location, you may have certain rights regarding your personal information.

1. WHAT INFORMATION DO WE COLLECT?

We collect personal information that you voluntarily provide when registering, making a purchase, contacting us, or otherwise interacting with our Services. This may include your name, contact details, shipping/billing address, and payment information. All payment data is processed securely through our payment providers.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information to:

  • Facilitate account creation and authentication
  • Deliver and improve our services
  • Request feedback or testimonials
  • Provide targeted advertising and promotions
  • Comply with applicable laws and regulations

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share data in specific cases, such as mergers, acquisitions, or as required by law. We do not sell your personal data.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Yes, we may use cookies and similar technologies to maintain site functionality, personalize experiences, and analyze traffic. You can control cookies via your browser settings. For analytics, we may use Google Analytics. Learn more or opt out at Google Analytics Opt-Out.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your information as long as needed to provide services or comply with legal requirements. When no longer necessary, we securely delete or anonymize it.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

We use encryption and secure servers to protect your data. However, no system is completely secure, and data transmission is at your own risk.

7. DO WE COLLECT INFORMATION FROM MINORS?

No. We do not knowingly collect or market to anyone under 18 years of age. If we become aware of such data, we delete it promptly.

8. WHAT ARE YOUR PRIVACY RIGHTS?

You may review, update, or delete your data at any time by contacting us at support@hottubsanctuary.com. You may also opt out of marketing emails by clicking “unsubscribe.”

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most browsers include a Do-Not-Track (DNT) option. Currently, we do not respond to these signals due to lack of an industry standard.

10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Residents of certain U.S. states (such as California, Texas, and Virginia) may have additional rights under applicable privacy laws. To exercise these rights, please contact us at support@hottubsanctuary.com.

11. DO WE MAKE UPDATES TO THIS NOTICE?

Yes. We may update this Privacy Policy as necessary to remain compliant. Updates will be reflected with a new “Last updated” date.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have any questions about this policy or our data practices, please contact us:

Hot Tub Sanctuary
Email: support@hottubsanctuary.com
Phone: 1-888-807-2479
Website: https://hottubsanctuary.com

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

You can request access to, correction of, or deletion of your personal data by contacting support@hottubsanctuary.com. We will respond in accordance with applicable data protection laws.