Cookie Policy

Last updated: November 8th, 2025

This Cookie Policy explains how Hot Tub Sanctuary ("Company," "we," "us," and "our") uses cookies and similar technologies to recognize you when you visit our website at https://hottubsanctuary.com ("Website"). It explains what these technologies are, why we use them, and your rights to control their use.

In some cases, cookies may collect personal information, or become personal information when combined with other data.

What Are Cookies?

Cookies are small data files placed on your computer or mobile device when you visit a website. They are used to make websites function efficiently and provide reporting information.

Cookies set by the website owner are called first-party cookies. Cookies set by others (e.g., advertisers, analytics services) are third-party cookies. These enable features like analytics, advertising, or interactive content. Third parties can recognize your device when visiting our site or others.

Why Do We Use Cookies?

We use both first- and third-party cookies for several reasons:

  • Essential cookies are required for our Website to function properly.
  • Analytics cookies help us understand how visitors use our Website and measure marketing performance.
  • Advertising cookies personalize and improve the relevance of ads you see.

How Can You Control Cookies?

You have the right to accept or reject cookies through our Cookie Consent Manager, available in the notification banner and on our Website. Essential cookies cannot be disabled as they are required for core functionality.

You can also manage cookies through your browser settings. Note that disabling cookies may affect the availability or functionality of certain features on our Website.

Types of Cookies We Use

Essential Website Cookies

These cookies are necessary for core website operations:

  • Name: secure_customer_sig – Used in connection with customer login.
    Provider: hottubsanctuary.com | Expires: 11 months 30 days
  • Name: cart_currency – Used in connection with the shopping cart.
    Provider: hottubsanctuary.com | Expires: 14 days
  • Name: shopify_pay_redirect – Used in connection with checkout.
    Provider: hottubsanctuary.com | Expires: 59 minutes

Analytics and Customization Cookies

These help us understand how our Website is used and how we can improve it:

  • _shopify_y – Shopify analytics | Expires: 1 year
  • _shopify_s – Shopify analytics | Expires: 30 minutes
  • s7 – Adobe Analytics | Providers: pay.shopify.com, shop.app, hottubsanctuary.com | Type: session/persistent

Advertising Cookies

Used to make ads more relevant and measure campaign effectiveness:

  • _orig_referrer – Tracks landing pages | Expires: 14 days
  • _landing_page – Tracks landing pages | Expires: 14 days
  • _tracking_consent – Tracks consent preferences | Expires: 11 months 30 days
  • _shopify_sa_t / _shopify_sa_p – Shopify marketing & referrals | Expires: 29 minutes

Unclassified Cookies

These are cookies we are still reviewing and classifying:

  • keep_alive – Server cookie | Expires: 30 minutes
  • Chatra.referrer / Chatra.clientId – Chat widget | Persistent
  • localization – Regional settings | Expires: 11 months 30 days
  • __kla_id – Email tracking (Klaviyo) | Expires: 1 year 1 month
  • theme-recent – Theme cache | Persistent

How to Manage Cookies in Your Browser

You can manage or delete cookies directly in your browser settings. For more details, visit the help sections of:

To opt out of targeted advertising, you can visit:

Other Tracking Technologies

We may also use technologies like web beacons, tracking pixels, or clear GIFs to understand visitor behavior, measure marketing performance, and improve our services. These rely on cookies to function, so disabling cookies may limit their use.

Flash Cookies / Local Shared Objects

Our site may use Flash Cookies to store information. You can manage Flash Cookie settings at the Adobe Flash Player Settings Manager.

Targeted Advertising

We may partner with third parties to show relevant ads. These companies may use cookies or web beacons to collect anonymized information about your browsing behavior. You can opt out of interest-based advertising through the links above.

Policy Updates

We may update this Cookie Policy periodically to reflect changes in technology, law, or our data practices. The “Last updated” date above indicates the most recent revision.

Contact Us

If you have questions about our use of cookies or this policy, please contact us at:

Email: support@hottubsanctuary.com
Website: https://hottubsanctuary.com
Phone: 1-888-807-2479